The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception in 1984. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for their customers, employees, investors and ecosystem partners and has become the worldwide leader in networking – transforming how people connect, communicate and collaborate.
Anixter is a leading global supplier of communications and security products, electrical and electronic wire and cable, fasteners and other components. Anixter assists customers in specifying solutions to make informed purchasing decisions around technology, applications and relevant standards.
Enghouse Interactive is the union of products and expertise from leading solution providers including: Arc Solutions, CosmoCom, Datapulse, Syntellect, Telrex, and Trio. Now a single, global organization, Enghouse Interactive delivers flexible and scalable solutions that will meet a company’s communications needs across their organization, including: global communications management, contact center solutions, attendant consoles, IVR or self‐service solutions and call recording and quality management tools.
Telrex, part of the Enghouse Interactive family of interaction management solutions, provides the award‐winning CallRex suite of IP call recording and workforce optimization software. CallRex supports IP telephony systems from Cisco and UNDSL works closely to ensure a proper system is delivered each and every time.
Imagicle was born when Telcen and Stonevoice merged to become a leading partner, enabling Unified Communications in large, medium and small businesses, and enhancing new IP platforms with full, multivendor, easy to use solutions while providing top level support. Their unique software solution portfolio that enables Unified Communications includes Attendant Console and CTI, ACD, IVR, Accounting & Billing, Hospitality Services, IP Fax Server, audio and video Skype gateway, Conference Bridge audio‐video, and XML services.
Singlewire Software develops and supports innovative voice applications centered around secure, fast, and reliable mass notification capabilities. Application offerings such as InformaCast, PushToTalk, InformaCast SE, and RemotePhoneControl allow customers unprecedented control in designing mass notifications, assigning them to specific recipients, and determining the medium for dissemination—IP phones, IP speakers, email, etc.—all with the peerless capacity for customization to customers’ specific environments.
Founded in 1999, SolarWinds provides powerful and affordable IT management software to more than 93,000 customers worldwide – from Fortune 500 enterprises to small businesses. SolarWinds creates network, storage, and application management products that are effective, accessible, and easy to use.
SpitFire Software, provides award‐winning Call Center products. For centers of all sizes they offer a complete range of Predictive Dialers, Preview Dialers, and Auto Dialers, as well as Phone Systems. SpitFire software also integrates with almost any CRM or industry‐based software applications.